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Can i return my item?

Of course, you can return any of your items to us within 7 days of receiving your order. Please ensure items are returned unused and in their original packaging.

How do i make a return?

Please email us and let us know which products you would like to return and why. Please package the items carefully, include a copy of the original invoice and return to us at the following address:-

Returns Department, Buyeyelashextensions, Unit 4 Bybow Farm, Orchard Way, Wilmington, Kent DA2 7ER

Once we have received the item(s) they will be examined and a full return will be made (assuming items are returned undamaged and unused).

When returning items we advise you to use a recorded delivery service as 'proof of shipping' is not proof of receipt.

Can all items be returned?

Yes, unless the item has been used

How and when will i be refunded?

Following receipt and examination of the item we aim to complete the process within 7 days although during seasonal periods this may take a little longer. You will refunded by the same means by which you paid us when you purchased the item.

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